Although a small online shop, Bikroybazaar has been working to establish itself as a reliable destination for purchasing quality products since day one. The founder and its employees are working round the clock to make sure that their customers get the best service.
When it comes to online shopping in Bangladesh, lack of trust is a big issue for our shoppers. Unlike offline shops, where they can touch and feel the products, they cannot see the products while purchasing online. Moreover, news of online fraud spreads quickly via social media which makes the potential customers even more apprehensive or entirely abandon the idea of shopping online.
In such a situation, Bikroybazaar is working tirelessly to gain customers’ trust. Our biggest asset is the trust of our customers because we know that once we gain a customers’ trust he or she will return to us in future.
We always make sure that we solve all our customer complaints within three working days.
We have dedicated team of to handle complaints. They are working round the clock to solve these complaints.
If the customer is not happy with the products or wants to return it for some other reason then we bear the delivery charge.
In case of faulty products, we replace the products.
Quality is of utmost importance to us. We make sure that our customers get the best quality products at reasonable price.
We have a very easy & convenient refund & replacement policy for our customers. Simultaneously, we always check product quality & verify product price in the market before displaying them in front of our customers
We offer COD (Cash-on-Delivery) for our products even to customers of hyperlocal areas of the country. We also allow you to make online payments through a wide variety of methods including bKash, Surecash, Visa, Master card etc.
Our customer support is open 24/7.